Terms of Service

These Terms govern the Space Channel website, Space Channel apps, Deep Space Radio apps, and other services that link to these Terms, including accounts, memberships, programming, podcasts, widgets, and the Space Channel store (the Services). Your agreement is with Space Channel, Inc., a Texas corporation (Space Channel, we, us, or our). By checking the agreement box or otherwise expressly accepting these Terms, you agree to them. If you do not agree, do not create an account or make a purchase. Offer-specific terms clearly disclosed before you accept an offer also apply to that offer. Mandatory consumer rights remain unaffected.

The Services are intended for a general audience, not children under 13. You must be at least 13, or any higher minimum age required by applicable law, to have an account. If you have not reached legal adulthood where you live, your parent or legal guardian must review and agree to these Terms and supervise your use. A parent or legal guardian who is at least 18 and legally an adult where they live must purchase or expressly authorize a minor's paid membership and accept the applicable recurring-payment terms. Having an email address, bank account, or payment card does not establish age or parental authorization. Provide accurate account information and keep your email address current. Use only payment methods you are authorized to use. Protect your login credentials and do not sell, transfer, or allow unauthorized use of an account. Do not impersonate another person or misrepresent an affiliation through a name, call sign, or avatar. Notify crew@spacechannel.com promptly of suspected unauthorized access. You are responsible for activity you conduct or authorize, without limiting your rights concerning unauthorized charges or failures attributable to us.

Flight Crew is a free tier with limited benefits. It does not automatically become a paid membership. Mission Access and Vanguard provide the benefits described in the offer you select. Memberships are purchased through the website, including when an app directs you there. Stripe processes payments. PAID MONTHLY MEMBERSHIPS RENEW AUTOMATICALLY EACH MONTH, AND PAID ANNUAL MEMBERSHIPS RENEW AUTOMATICALLY EACH YEAR, UNTIL CANCELED. The selected offer identifies the price, currency, billing frequency, and applicable taxes. Annual memberships are charged for the year, not in monthly installments, unless the offer states otherwise. Recurring charges require your affirmative authorization; merely viewing these Terms does not authorize a charge. By expressly authorizing a recurring membership purchase, you authorize Space Channel and its processor to charge the disclosed amount and applicable taxes to your authorized payment method at the beginning of each billing period until you cancel. Your bank or payment provider may impose separate currency-conversion or other fees. If payment fails, paid benefits may be suspended; we may retry an authorized payment as permitted by law. Price increases apply prospectively, not to a period already prepaid. We will provide notice before an increase applies and obtain additional consent where required. You may cancel before the affected renewal. We will provide billing, renewal, and change notices required by applicable law. A planned or advertised future feature is not a current membership benefit unless expressly included in your accepted offer.

Cancel automatic renewal on the website at Account > Membership > Cancel Membership. Cancel before the next renewal is processed to avoid the next charge. If the tool is unavailable or you need assistance, email crew@spacechannel.com or use the website Contact button. Deleting an app, signing out, or not using the Services does not cancel renewal. After ordinary cancellation, paid benefits continue through the end of the paid billing period. Cancellation stops future renewal charges; it does not automatically refund the current period. Membership refund requests are reviewed case by case. Contact crew@spacechannel.com or use the Contact button with your account email and purchase details. Do not send full payment-card information. Mandatory withdrawal, refund, and other consumer rights remain available. If you want your account and personal information deleted, contact crew@spacechannel.com. Account deletion and cancellation of recurring billing are distinct requests, even if both are handled together. We will explain the effect on remaining benefits and process privacy requests under our Privacy Policy and applicable law. Closing an account does not necessarily erase transaction records, backups, or records held by payment and fulfillment providers.

Space Channel is the seller of products purchased from its store unless checkout expressly identifies another seller. Printful prints and ships physical merchandise, and Stripe processes payments. Their involvement does not remove our obligations as seller. Review the item description, size, delivery address, price, currency, taxes, and shipping costs before purchase. Applicable import-charge arrangements will be disclosed where required; local customs charges may otherwise be payable to a carrier or authority. Delivery estimates are estimates unless expressly guaranteed. We will provide delay notices, cancellation options, and refunds required by law. Risk of loss is determined by applicable law. We may reject or cancel an order because of unavailability, suspected fraud, or a material pricing error. We will notify you and refund amounts charged for an order we cancel. We will not substitute a higher price without your agreement. Report damaged, defective, misprinted, incorrect, or missing products to crew@spacechannel.com or through the Contact button, preferably within 30 days of delivery or, for a missing shipment, the expected delivery date. Include the order details and photographs of visible defects where reasonably possible. We will review the issue and arrange an appropriate refund, replacement, or other remedy. Later reports will be considered case by case without limiting statutory rights. Do not return merchandise without return instructions. Change-of-mind and wrong-size return requests are considered case by case, subject to applicable law. Printing an item on demand does not by itself eliminate a statutory return or withdrawal right. Any applicable exception for genuinely personalized goods must be disclosed before purchase. Printful's supplier policies do not replace your rights against Space Channel.

Consumers in the European Economic Area and United Kingdom generally have 14 days to withdraw from an eligible distance purchase, subject to applicable exceptions. For goods, this generally begins on receipt; for services, it generally begins when the contract is concluded. To withdraw, send a clear statement identifying yourself and the purchase to crew@spacechannel.com or our postal address below. No special wording is required. For eligible goods, return them within 14 days after notifying us, following our return instructions. You bear direct return costs only where disclosed before purchase and permitted by law. We bear costs that law requires us to bear for defective or nonconforming goods. Required refunds include standard outbound delivery, but not an upgrade you selected. We will make required withdrawal refunds within 14 days after receiving your notice using the original payment method unless you agree otherwise, without a refund fee. Where lawful, we may withhold a goods refund until we receive the goods or proof of return. Any deduction for diminished value must be permitted by law. If you expressly request a service to begin during a withdrawal period, a lawful proportionate charge may apply if you later withdraw. Acceptance of these Terms alone does not eliminate a withdrawal right. Other countries may provide additional mandatory rights. Contact us to exercise them. You may use this optional form: To Space Channel, Inc., 3050 Post Oak Blvd., Suite 510, Houston, TX 77056, United States; crew@spacechannel.com. I withdraw from my contract for [goods or service]. Ordered on/received on: [date]. Consumer name and address: [details]. Order number, if available: [number]. Date: [date]. Signature required only if sent on paper.

Subject to these Terms, you may access the Services and install and use our apps on devices you own or control for personal, noncommercial use, consistent with applicable app-store rules. You are responsible for compatible devices, connectivity, and carrier charges. Updates may be necessary for security or continued operation. We will provide updates required by law. Do not use the Services in a manner that distracts you from driving or another activity requiring attention. Use CarPlay or similar interfaces only when safe and lawful. For Apple-distributed apps, this agreement is with Space Channel, not Apple. Apple has no obligation to provide app maintenance or support. Space Channel is responsible, as applicable, for app-related warranties, product claims, and intellectual-property claims. If an app fails to conform to an applicable warranty, notify Apple, which will refund any app purchase price as required by its applicable terms; Apple's other warranty obligations are limited as permitted by law. Apple and its subsidiaries are third-party beneficiaries of this app-license provision and may enforce it. You must comply with applicable app-store usage rules, including permitted Family Sharing use, and applicable trade restrictions.

The Services include technology and content owned by Space Channel, AirLab Creative Technology LLC, and other rights holders, as well as public-domain material. AirLab develops and licenses technology and content used by Space Channel. Space Channel operates the Services and is your contracting party. These Terms do not transfer ownership between those companies or settle ownership rights among contributors. Space Channel names, logos, and service marks belong to their respective owners. Except for permissions expressly granted here, a separate license, or rights provided by law, no ownership or license is granted in software, source code, designs, recordings, publications, trademarks, or other protected material. You may stream content through the interfaces provided and share links using available sharing tools. Do not copy, redistribute, rebroadcast, sell, or commercially exploit protected content without permission. Do not remove rights notices or imply endorsement or sponsorship. These restrictions do not override fair use, public-domain rights, accessibility exceptions, or other nonwaivable rights. We do not claim exclusive copyright in third-party material, public-domain material, or AI-generated elements where copyright does not subsist.

Some programming, music, voices, presenters, images, summaries, analysis, forecasts, and other content are generated or assisted by artificial intelligence. Some content is published automatically without individual human approval before publication. Synthetic presenters and voices do not necessarily represent real people or their views. AI and source material can produce inaccurate, incomplete, misleading, outdated, or fabricated statements. A citation or link does not guarantee support for every generated statement. Content is provided for general information and entertainment. Independently verify important information before acting on it. We do not promise individual review of every item, continuous archive updates, or correction notices for every error. This does not limit duties or remedies imposed by law. Report accuracy, safety, or rights concerns to crew@spacechannel.com for review and appropriate action. Max Q, Sector Analysis, and other financial coverage are general information, not personalized investment, financial, tax, or legal advice, an offer to trade, or a recommendation tailored to your circumstances. Data may be delayed or inaccurate. Predictions and past or hypothetical performance do not guarantee future results. Investing involves risk, including loss of principal. Consult an appropriately qualified professional when needed. Scientific widgets, space-weather displays, launch schedules, radio programming, wellness content, and other Services are not emergency, navigation, medical, or safety-critical services. Do not rely on them for decisions requiring verified real-time data or professional advice. These statements do not excuse fraud, unlawful conduct, or liability that cannot lawfully be excluded.

The Services may link to external articles, government resources, websites, or services and display summaries or material we are entitled to use. Third-party services have their own terms and privacy practices. We do not control their continued availability or content. A link or attribution does not itself establish a license to copy material or imply endorsement or government affiliation. Nothing here disclaims responsibility that law places on us for our own conduct or our chosen service providers.

Do not unlawfully access accounts or systems, bypass authentication or access restrictions, introduce malicious code, disrupt operation, harvest personal information, misuse payments, send unauthorized bulk messages, or use the Services for unlawful conduct. Do not systematically extract protected content or use it to train external AI systems without permission, except where law permits. Do not reverse engineer software except where a restriction is prohibited by law. Comply with applicable export controls and sanctions. Report copyright, trademark, privacy, impersonation, or other rights concerns to crew@spacechannel.com or our postal address. Identify the material and its location, your contact information, and the basis of the complaint. We may restrict or remove material while reviewing a complaint and may terminate repeat infringers in appropriate circumstances. This contact accepts rights complaints; we do not represent that a designated DMCA agent has already been registered.

Our Privacy Policy describes how we handle personal information and your available choices. Acknowledging that notice does not waive privacy rights or supply consent for processing that legally requires a separate choice. We may send account, security, billing, and other necessary service messages. Optional newsletters include unsubscribe links. An unsubscribe link may apply to the particular newsletter; membership email preferences provide an option to stop all optional emails. Essential service messages may continue. These Terms do not replace separate marketing or tracking consent where required.

We may change features, content, supported devices, or technical requirements for operational, security, legal, or business reasons. We will give reasonable advance notice of material adverse changes to a paid service when practicable and as required by law. If we discontinue a prepaid service or materially reduce its core benefits without an adequate alternative, you may cancel the affected service and receive a proportionate refund for unused prepaid service. Statutory remedies remain available. We may suspend or terminate access for a material breach, nonpayment, unlawful use, credible security or safety concerns, or a legal requirement. Where appropriate, we will provide notice and an opportunity to resolve the issue; urgent circumstances may require immediate action. For other legitimate business closures or account terminations, we will provide reasonable notice when practicable, stop future renewal charges, and refund unused prepaid service where appropriate or required by law. Termination does not automatically forfeit mandatory refund rights.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED AS IS AND AS AVAILABLE. SPACE CHANNEL AND ITS LICENSORS AND SERVICE PROVIDERS DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE OPERATION OR THE ACCURACY OF EVERY CONTENT ITEM. These disclaimers do not override express purchase promises or mandatory rights concerning conformity, reasonable care, security, or consumer protection. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPACE CHANNEL AND ITS OFFICERS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES. SUBJECT TO THE EXCEPTIONS BELOW, THEIR COMBINED LIABILITY ARISING FROM THE SERVICES WILL NOT EXCEED THE GREATER OF US $100 OR THE AMOUNT YOU PAID SPACE CHANNEL FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits do not restrict refunds or remedies expressly promised here, or liability that cannot lawfully be limited, including applicable liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or violations of nonwaivable consumer or privacy rights. Only exclusions and limitations enforceable in your jurisdiction apply. You do not assume liability for our unlawful conduct.

Contact crew@spacechannel.com with your account email, the issue, and your requested resolution so we can try to resolve a dispute. Informal contact is encouraged, not a mandatory prerequisite to exercising legal rights. Texas law governs these Terms, subject to mandatory protections of the law applicable to you. For court proceedings, you and Space Channel consent to state or federal courts in Harris County, Texas, except where small claims rules or mandatory law allow or require proceedings elsewhere. Consumers retain mandatory local court and consumer protections. These Terms do not introduce a new mandatory arbitration agreement or class action waiver and do not retroactively determine the effect of any previously accepted agreement on an existing dispute. You may contact a regulator or government agency at any time.

We may update these Terms and will identify the effective date of each version. We will notify users of material changes through the Services or by email and obtain affirmative acceptance where required. Posting revised Terms does not retroactively authorize charges or remove accrued rights. Changes to a prepaid price apply only as described above. These Terms and applicable offer-specific terms govern your use and purchases. The Privacy Policy separately describes data practices. If a provision is unenforceable, it will be limited or severed as law permits, leaving the remainder in effect. Failure to enforce a provision is not a waiver. Accrued obligations and provisions that by their nature should survive continue after termination. You may not transfer your account without permission except where law permits. We may assign this agreement in a lawful business transfer without reducing your contractual or statutory protections. That does not guarantee transfer of a third-party technology license. No third party has enforcement rights except Apple as stated above and the persons protected by Section 13, subject to applicable law.

Space Channel, Inc. 3050 Post Oak Blvd., Suite 510 Houston, TX 77056, United States Email us at crew@spacechannel.com. You may also use the Contact button on our website.